We accept major credit and debit cards (Visa, MasterCard, American Express), Paystack, and other secure payment methods.
Once your order is shipped, you will receive a tracking number via email. You can use this number on our website or the carrier’s website to track your package.
We offer a 30-day return policy for most items. Items must be in new condition with all original packaging and accessories. Please visit our Returns page for detailed instructions.
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on the destination. Please contact us for more information if your country is not listed during checkout.
Yes, all our products come with a manufacturer's warranty. Warranty terms vary by product and manufacturer. Please refer to the product description or contact us for specific warranty information.
Yes, we offer customization options for many of our gaming PCs and laptops. You can often choose components such as CPU, GPU, RAM, storage, and more. Look for customization options on the product page or contact our sales team for assistance.
Yes, we provide technical support for products purchased from our store. Contact our support team via email or phone for assistance with setup, troubleshooting, or general inquiries.
We take security seriously and use industry-standard encryption technology (SSL) to protect your personal information during the checkout process. Your payment details are securely handled by trusted payment gateways.
You can cancel your order before it is shipped. Please contact us immediately if you wish to cancel your order. Once shipped, you may need to follow our return policy for a refund.
You can reach our customer support team via email at support@mjstechnology.co.ke or by phone at +254 701 650457. Our support hours are MON-SAT (0800-1700)Hrs.
Yes, we only sell brand new and genuine products sourced directly from authorized distributors and manufacturers.
In the rare event that your product arrives damaged or defective, please contact our customer support team immediately. We will arrange for a replacement or return according to our return policy.
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Moi Avenue Nairobi, Kenya, Veteran house 6th floor office, Room no. 610 next to Bihi Towers near The Bazaar
support@mjstechnology.co.ke